Yobi
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Added on May 30, 2023
Optimise Your Communication with Yobi's Central Platform
Pricing:
Free Trial
$10/mo.
Subcategory:
Customer Support
Features:
  Mobile App
Social Links:

Yobi is a tool that simplifies customer conversations for small businesses. By utilizing its advanced AI capabilities, Yobi consolidates all customer interactions into a single inbox, regardless of the communication channel and in the language preferred by the customer. The key features and benefits of Yobi are:

  • Centralized inbox: All customer conversations are managed in one place, making it easier to track and respond to inquiries.
  • AI-powered: Yobi's AI tools automate repetitive tasks and provide personalized responses to customers.
  • Multilingual: Yobi supports multiple languages, enabling businesses to communicate with customers in their chosen language.
  • Omnichannel support: Yobi integrates with various channels, including email, social media, and messaging platforms.
  • Small business focus: Yobi is specifically designed for small businesses, equipping them with the necessary tools to enhance customer interactions.

Yobi can be used in different scenarios, including:

  • Customer service: Yobi helps businesses manage customer inquiries and support requests across multiple channels.
  • Sales: Yobi assists with lead generation and customer engagement, thereby improving the sales process.
  • Marketing: Yobi facilitates customer engagement on social media and other platforms, enhancing marketing efforts.
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