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Added on May 30, 2023
Hotel Review Replier
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Customer Support
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Viff is a powerful tool that generates personalized, contextually appropriate, and polite responses to reviews from hotel guests. It analyzes the user's tone and brand voice, ensuring that the generated responses maintain a consistent voice.

  • Instant Response: Crafting responses to reviews can be challenging when staff is overwhelmed. Viff quickly learns your tone and brand voice from the initial inputs, allowing you to generate accurate responses instantly and consistently address all guest reviews.
  • Enhance Reputation: Research shows that 87% of travelers are more likely to book accommodations when businesses respond to reviews. By responding, you stand out and inspire confidence in potential guests as they research their next stay.
  • Increase Bookings: Our customers have experienced a fivefold increase in booking volumes and a 67% improvement in TripAdvisor ranking within just six months of consistently responding to all reviews.
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