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Updates on July 28, 2023
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Automated Review Management
Their AI system automatically analyzes and responds to customer reviews of your business, relieving you of the need to do so yourself. This process is completely hands-off, requiring only the connection of your accounts.
- Actionable Insight: In order to craft a response, our AI system evaluates the sentiment and themes present in your customers' reviews. This provides you with valuable insights that can help enhance the quality of service your business provides to its customers.
- Recurring Themes: A dashboard displays the recurring themes found in your review data and maps them against customer sentiment. This allows you to identify areas where your business is excelling and areas that require your attention.
- Improving Your Business with Review Insights: By analyzing the sentiment and themes of your customer reviews, Their AI system provides actionable insights for enhancing the service delivery of your business to customers.
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