What is Qualified?

Qualified is a conversational AI chatbot platform that enables sales and marketing teams to instantly engage with website visitors through AI-powered chat, voice, and video. Built specifically for Salesforce users, it provides real-time communication that helps businesses turn high-intent traffic into revenue. As one of the best AI chat bots for B2B engagement, Qualified focuses on converting visitors into sales conversations through intelligent routing and personalization.

Key Features

• Conversational AI Chatbot: Automates initial engagement and routes visitors to the right rep in real time.
• Live Stream & Segments: Allows teams to monitor visitors live and prioritize based on behavior or campaign source.
• Visitor 360 View: Enriches visitor profiles using CRM and marketing data for personalized interaction.
• Video and Voice Chat: Enables instant face-to-face communication with high-intent leads.
• AI Chatbot for Lead Qualification: Engages visitors 24/7, capturing leads and booking meetings even during off-hours.
• Salesforce Integration: Deep native integration ensures seamless data flow and activity tracking.
• Mobile Access: Chat with an AI lead directly through mobile and desktop apps via Qualified Anywhere.

Pros

• Real-time sales conversations using chat, voice, and video.
• Seamless integration with Salesforce and other CRM platforms.
• Advanced segmentation and routing ensure reps focus on VIP leads.
• Actionable insights into sales rep performance and visitor behavior.

Cons

• Setup may require alignment with marketing and sales operations.
• May be resource-intensive for smaller teams handling large volumes.
• Some advanced features may require onboarding support to fully leverage.

Who is Using Qualified?

• Sales Teams: Using the chat AI app to engage and qualify leads in real-time.
• Marketing Managers: Capturing and converting ad traffic and outbound leads through conversational workflows.
• Customer Success Teams: Proactively connecting with returning visitors to ensure satisfaction and retention.
• Event Marketers: Managing live traffic during webinars and product launches via live chat and voice calls.
• Uncommon Use Cases: Educational institutes for prospective student support; Nonprofits for donor engagement campaigns.

Pricing

• Custom Plans: Tailored pricing based on business size, features, and Salesforce integration needs.
• Free Demo: Available upon request to test Qualified’s features before purchase.

What Makes Qualified Unique?

Qualified sets itself apart from other AI platforms like ChatGPT by focusing on enterprise-grade B2B conversational engagement. Its Salesforce-first approach, real-time routing, and multi-channel communication (chat, voice, and video) make it more than just an AI text bot—it’s a complete revenue acceleration tool. Designed for businesses ready to scale, Qualified helps sales teams chat with an AI assistant that understands context, urgency, and buyer intent.

Conclusion

Qualified is a powerful solution for businesses looking to engage website visitors instantly and effectively. With tools built for real-time communication, smart AI automation, and seamless CRM integration, it’s one of the best AI chatbot options for modern sales teams. Whether you're seeking a new AI chatbot to boost conversion or a robust chat AI app to integrate into your outbound strategy, Qualified delivers a future-ready conversational experience.