Cordless is a contact center solution powered by AI that assists customer support teams in delivering better service over the phone.

Main features include:

• Real-time call transcription: Saves time and enhances accuracy by transcribing calls as they happen
• Conversation intelligence: Analyzes calls to offer insights into customer behavior and preferences
• Sentiment analysis: Assesses the emotional tone of calls to help agents respond appropriately
• And much more!

Cordless is particularly suitable for businesses seeking to enhance the customer experience over the phone.

Potential applications include:

• Customer support: Equips agents with the necessary tools for efficiently handling customer inquiries
• Sales: Provides insights into customer needs and preferences to aid sales teams in closing deals more effectively
• Marketing: Offers valuable data on customer behavior and preferences to enhance marketing campaigns