Cohere is an AI-powered platform created to enhance customer support by utilizing previous tickets and advanced analytics. Key features and advantages include:

• Answer finding: Utilizes large language models to deliver precise and personalized responses
• Automation: Resolves up to 60% of tickets, enhancing customer satisfaction
• Integration: Seamlessly integrates with existing support resources and service desks

Use cases for Cohere are suitable for various businesses:

• Customer support teams seeking automated responses and improved resolution rates
• Fast-growing companies aiming to maintain high-quality customer service
• Organizations looking to optimize support resources and drive ROI

In summary, Cohere provides a comprehensive solution for enhancing customer support through AI-powered assistance and seamless integration.