Solidroad functions as a conversational training platform created to enhance call performance, particularly for those who are not native speakers. It is compared to a flight simulator for customer conversations, offering a space for representatives to practice and improve their approach at their own convenience.

Key Characteristics:

• Mastering Role-Playing: Uses AI-powered conversational training to revolutionize support, success, and sales training.
• Enhancing Call Skills: Improves team performance with an AI role-play tool.
• Building Confidence: Delivers real-time feedback from an AI coach, aiding in the identification of strengths and weaknesses, and improvement in preparation for real-life customer scenarios.
• Time & Money Savings: Removes the necessity for manual role-playing and costly call coaches.
• Insights & Reporting: Provides a reporting tool to highlight which representatives require attention in specific areas.

Use Cases:

• Preparation for important calls
• Consistent improvement of pitch to prospects
• Accelerating the onboarding of new team members in a risk-free environment